Privacy Policy

1. Information We Collect

When you register, book an experience, or interact with Param Adventures, we may collect the following types of information:

• Personal Details: Name, email address, phone number, and emergency contact details.
• Health Information: Necessary medical history or dietary restrictions required for your safety during treks.
• Payment Information: Transaction details securely processed through our payment gateway (Razorpay). We do not store full credit card numbers.
• Device and Usage Data: IP address, browser type, and interactions with our application to improve our services.

2. How We Use Your Information

We use the collected information for various purposes, including:

• Processing bookings, managing trip manifests, and coordinating logistics.
• Sending transactional emails, booking confirmations, and trip updates.
• Ensuring participant safety by sharing relevant health/emergency information securely with the assigned Trek Lead.
• Improving our website, services, and customer support.

3. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: Vendors, homestays, or transport operators who require your details to facilitate the trip (e.g., permit applications).
• Trek Leads and Managers: Authorized personnel who need access to the trip manifest for operational and safety reasons.
• Legal Requirements: If required by law, regulation, or legal process to protect the rights and safety of Param Adventures.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights

Depending on your jurisdiction, you have the right to access, correct, update, or request deletion of your personal information. You can manage your profile details directly from the User Dashboard or by contacting us.